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Shipping Information
At Recovero, it’s important to us that your order arrives
quickly, safely, and reliably.
Below you will find all essential details about shipping and delivery:
🚚 Shipping Time
Delivery time: Usually 7–14 business days from order confirmation.
Tracking: Once your package has been shipped, you will receive a tracking number via email that allows you to check the current status.
Please note: During peak seasons (e.g., Christmas, Black Friday), slight delays may occur.
🔍 Quality Control
Before your device is shipped, it undergoes a careful inspection.
This ensures that you receive a product that meets European quality standards.
🌍 Shipping Providers
Shipping is handled by reliable partners such as DHL, DPD, UPS, or FedEx.
Depending on the destination country, the final delivery may be handled by a local carrier
(e.g., DHL in Germany, USPS in the USA).
💰 Shipping Costs
Shipping costs are displayed transparently during checkout and depend on your location.
❌ Cancellation & Refunds
Before shipment: Cancellations can be made at any time as long as the package has not yet been shipped.
In case of delays: If your order does not arrive within the usual delivery time, you may contact us at any time to request a full refund.
📩 Contact & Support
Do you have questions about your order or shipping?
👉 Just send us an email at
support@recovero.shop
— we usually reply within 24 hours (business days).